Reach Out to Us

We're here to help

Have a question? Please read the following:

Please check the PML Complete FAQ before sending a question to our tech addresses. The FAQ can easily be downloaded also so you can keep a copy on your system. Also, please don't "double-up" on your question by sending it to both email addresses   (PML Central and Tech Support).  This will only slow up your answer through confusion on our end. Pick the correct place for your question using the following rules of thumb...

PML General Information FAQ download (PDF)

Custom parts or custom pricing? Order status? Shipping status? Mis-shipment or damaged shipment? Complaints or praise?
Send your email to

Technical Question?

Kit construction? Materials usage? Clarification of instructions? Which kit to buy? Help in assembly? Technical comments? (No Custom Work, Order Tracking, Shipping questions: see above) Send your email to

rocket motors Question?

What kind of motors are available? What are the thrust curves? Please click
Have a question about what motors and delays are appropriate for our kits? Click the Specs Page button on the left and see the  Motor Recommendations Chart.  

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